FairCrown Privacy Policy

This Privacy Policy explains how we, Fair Crown Casino, operating through faircrown.com, collect, use, store, and protect your personal information when you visit our platform or use our services. We understand that trust is essential to every relationship between an operator and its players, and at FairCrown, we take the protection of your personal data seriously. This policy applies to all visitors, registered members, and anyone who interacts with our website, mobile browser access, or customer support channels.

By creating an account, completing a faircrown login, using the faircrown casino app, or otherwise accessing our Fair Crown online casino, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described below. We only accept players who are 18 years of age or older, and we verify age and identity as part of our standard onboarding procedures.

Information We Collect

We at FairCrown collect various categories of information to provide you with a safe, compliant, and enjoyable gaming experience. This includes information you provide directly to us, as well as information generated automatically through your use of our services.

• We collect your registration details, including your name, date of birth, email address, phone number, and residential address.
• We collect identity verification documents, such as government-issued identification, proof of address, and payment method verification, as part of our KYC procedures.
• We track your gaming activity, including deposits, withdrawals, wagers, bonus usage, and session duration, to manage your account and improve our services.
• We record technical data such as your IP address, browser type, device information, and login timestamps whenever you access faircrown.com.
• We collect payment information when you deposit or withdraw funds using Visa, Mastercard, Skrill, Neteller, Interac, MiFinity, cryptocurrency, or other supported methods.

How We Use Your Information

Our Fair Crown platform uses your data primarily to operate, maintain, and improve our services. We use the information we collect to process your deposits and withdrawals, manage your faircrown casino bonus offers, calculate loyalty comppoints, apply wagering requirements, and personalize promotions such as our welcome package, weekly free spins, and cashback offers. We also use your data to communicate with you regarding account updates, security alerts, and customer support inquiries. Additionally, we rely on your information to meet our regulatory obligations under our Tobique license and to detect and prevent fraud, money laundering, and underage gambling.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience, remember your preferences, and analyze site traffic. Here at FairCrown, we use cookies to keep you logged in between sessions, tailor content to your interests, and measure the effectiveness of our promotions. You may adjust your browser settings to refuse cookies, though doing so may limit certain functionalities of our platform, including your ability to complete a faircrown casino login smoothly.

Data Sharing and Third Parties

We may share your personal information with trusted third parties who assist us in operating our services. This includes payment processors, software providers, identity verification services, and regulatory authorities where required by law. Our Fair Crown Casino works only with licensed and reputable partners to ensure compliance with applicable regulations. We do not sell your personal data to third parties for marketing purposes without your explicit consent.

• We share data with payment providers to process transactions securely.
• We share data with identity verification partners to complete KYC checks.
• We may disclose data to regulators, law enforcement, or courts when legally obligated to do so.
• We share limited data with software providers to deliver games and track fair play compliance.

Data Security

We protect your data using 128-bit SSL encryption and PGP protocols to safeguard information transmitted between your device and our servers. Our games operate on RNG-certified systems, and we maintain strict AML and KYC controls to prevent fraudulent activity. At FairCrown Casino, we implement layered security measures, including restricted internal access, encrypted storage, and regular security reviews, to reduce the risk of unauthorized access, loss, or misuse of your personal information.

Identity Verification

Verification may be requested before payouts are processed. When you request a withdrawal after your faircrown casino login, we may ask you to submit identification documents to confirm your identity, age, and source of funds. This process helps us comply with anti-money laundering regulations and protects both you and our platform from fraudulent activity.

Your Rights

You have rights regarding the personal data we hold about you, subject to applicable law. If you wish to exercise these rights regarding your Fair Crown account, you may contact our support team at any time.

• You have the right to access the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain processing of your data.
• You have the right to withdraw consent for marketing communications at any time.

Data Retention

We retain your personal data for as long as necessary to comply with legal obligations, resolve disputes, enforce our agreements, and provide our FairCrown online casino services. Financial records related to deposits, withdrawals, and KYC verification are typically retained for the period required under applicable gaming regulations, even after account closure or self-exclusion.

International Data Transfers

As Fair Crown Casino serves players across multiple locales, including EN, EN-AU, EN-NZ, DE, and NO, your data may be transferred to and processed in jurisdictions outside your country of residence. We take appropriate contractual and technical measures to ensure that any such transfer maintains an adequate level of data protection consistent with this policy.

Responsible Gaming and Data Use

We use certain personal data to support responsible gaming initiatives, including deposit limits, reality checks, and self-exclusion tools. If you set a temporary closure or self-exclusion on your account, we retain relevant data to ensure that exclusion is enforced across our platform and, where required, shared with affiliated responsible gaming networks.

Children's Privacy

Our services are strictly intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on faircrown.com, and continued use of our services after such updates constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need assistance with your account, please contact our support team, available 24/7 in English. We are committed to responding promptly to all privacy-related inquiries and ensuring transparency in how FairCrown handles your data.